Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Live dealer casino games are designed for enjoyment, and every player should approach them with a clear mind and a set budget. Never gamble with money you cannot afford to lose, and never chase losses in the hope of winning back what you have spent.
Age Verification
You must be 18 years or older to gamble legally in Australia. Online casinos and live dealer platforms are required by law to verify your age and identity before you can deposit or play. If you are underage, it is illegal to gamble. Always ensure you meet the local legal age requirement in your state or territory before creating an account.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone close to you, it may be time to seek support:
- Chasing losses — continuing to gamble to try to win back money you have lost
- Hiding gambling activity from family or friends
- Lying about how much time or money you spend gambling
- Spending more than you can afford or borrowing money to gamble
- Neglecting work, studies, or personal relationships because of gambling
- Feeling anxious, guilty, or irritable when not gambling
- Being unable to stop or cut back despite wanting to
- Using gambling as a way to escape from stress, anxiety, or depression
Self-Help Tools
Most reputable live dealer casinos offer practical tools to help you stay in control. We encourage you to use them:
- Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly
- Loss limits — cap how much you can lose within a set period
- Reality checks — receive pop-up reminders showing how long you have been playing
- Time-outs — take a short break from gambling for 24 hours, a week, or longer
- Self-exclusion — block yourself from gambling for a set period or permanently. In Australia, you can also register with BetStop – the National Self-Exclusion Register
Support Organizations
If you need help, these organisations provide free and confidential advice. For Australian residents, we recommend starting with Gambling Help Online.
- Australia — Gambling Help Online (24/7 support and counselling)
- UK — GamCare and GamStop
- Canada — Responsible Gambling Council
- United States — National Council on Problem Gambling
- Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
- Other countries — please refer to the most relevant national responsible gambling organisation in your region.
Seek Help If You Need It
If you or someone you know is struggling with gambling, take the first step today. Contact Gambling Help Online on 1800 858 858 (free and confidential in Australia) or visit the support organisations listed above. You are not alone, and help is available 24/7.